Frequently Asked Questions.
Here are some of your most FAQ, I hope these help if you hae any queries. If you have a question which isnt shown below, don't hesitate to email us with your question. We will get back to you within 24 hours.
Can I send you my own shoes?
Yes, of course! I can customize shoes that you already have. Feel free to send me your own shoes, and I can customize them for you and post them back to your adress.
How long will it take for my order to arrive?
Processing time depends on my current order load. Processing time can range from 1 week - 2 weeks.
Can I create my own custom idea?
Yes, of course! We highly engourage customer requests. You can either Email / DM us on instagram / Send a facebook message, explaining in as much detail as possible the custom design which you would like us to create. (If you have a photo thats always a bonus) But if not, no problem!
Do you do baby / toddler shoes?
Yes. All sizes are available. Any baby shoes, crib (soft soles), Toddler (hard soles) are available. The lowest size is a new born 0.5. I can do designs such as hand painted characters / designs / fabrics.
Will the paint / vinyls come off?
The paint is sealed using a specific pleather paint finisher, meaning it is waterproof and scratchproof. The reflective vinyls are bonded to the leather using a high heat and are also waterproof scratchproof. These will not come off exept for after vigorous wear. I also seal each pair of shoes after with crep protect to increase duraility of the shoes.
Do you drop new designs often?
Yes, I am always taking customers suggestions alongside demands for certain styles into account when dropping new designs.